Welcome to the Beretta Store FAQ page. Here, we address common inquiries about our products, shipping, returns, and more. Our goal is to ensure you have a seamless experience from browsing to delivery.
Product Questions
What product series do you offer?
We carry a wide range of series including 1301 Series, 686 Series, 687 Series, 692 Series, 90 Series, 92 Series, 92/96/98 Series, A300 Series, A400 Series, APX Series, ARX Series, ASE90 Series, B-Wild, and related accessories categorized by gun, activity, bags, soft cases, belts, pouches, scarfs, and ties.
Are your products suitable for tactical use?
Yes, our products are designed for various uses including tactical operations, hunting, and competitive shooting. We prioritize durability, reliability, and performance in all our gear.
Shipping & Delivery
What are your shipping options?
We offer two shipping methods:
– Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 days after dispatch.
– Free Shipping: For orders over $50 via EMS, delivered within 15-25 days after dispatch.
Do you ship worldwide?
We ship globally, excluding Asia and some remote areas due to logistical constraints.
How long does order processing take?
Orders are processed within 1-2 business days, including verification and packaging.
Can I track my order?
Yes, tracking is available for most orders. You will receive updates transparently via email.
Returns & Refunds
What is your return policy?
We accept returns within 15 days of receipt. Products must be in original condition. Contact our customer service for assistance.
How do I initiate a return?
Email us at [email protected] with your order details. Our team will guide you through the process.
Payment Methods
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your information is protected.
Account & Order Management
How do I create an account?
You can create an account during checkout. This allows you to track orders and manage your preferences.
Can I modify my order after placement?
Changes must be requested immediately after ordering. Contact us at [email protected], and we will assist if possible.
Contact Information
How can I contact customer service?
Email us at [email protected]. We are based in Rexton, US, and aim to respond quickly.
Thank you for choosing Beretta Store—where performance meets style, and delivery is as reliable as your gear.